AI Chatbots & Virtual Agents
Bilingual English–Arabic AI agents that serve your customers 24/7 across every channel — web, WhatsApp, mobile and voice, trained on your own business data.
Your customers ask the same things, around the clock.
Support teams spend most of their day answering a small number of repeated questions — order status, pricing, availability, opening hours, document requirements. Those questions arrive at every hour and in more than one language, while the team that answers them works one shift in one timezone.
The usual fixes both fail. A rules-based chatbot handles the exact phrasing it was scripted for and collapses on anything else. Hiring through the gap scales cost linearly with volume. What actually works is an agent that understands intent, knows your business specifics, and escalates cleanly when it should not be answering.
Agents that know your business, not just language.
Customer Support Chatbots
Front-line agents that resolve routine enquiries end-to-end and hand over to a human with full context when a conversation needs one.
WhatsApp Business AI Agents
The channel that matters most in the GCC. Agents that work inside WhatsApp Business where your customers already are, rather than behind a web widget they have to find.
Website & Mobile Chat Assistants
Embedded assistants for your site and app, matched to your brand and able to act on account data rather than just answer from a FAQ.
Voice AI & Call Assistants
Spoken agents for inbound calls that route, qualify and answer without a phone tree — in English or Arabic.
Lead Qualification Bots
Conversations that capture the budget, timeline and requirement your sales team needs before the first call, and write them straight into your CRM.
Trained on Your Business Data
Agents grounded in your documentation, catalogue and policies, so answers reflect what is actually true for your business today.
Architecture-led, service-oriented.
Architecture first
We map your systems, data and constraints before a line of code is written, so what gets built fits how your business already runs.
Service-oriented build
Components are built as discrete services with clear contracts, so each part can be replaced, scaled or reused without a rewrite.
Bilingual delivery
Interfaces, documentation and support in English and Arabic, with RTL handled properly rather than bolted on at the end.
Handover and support
You get the source, the documentation and a support path across our US, KSA and Africa offices — not a black box.
AI chatbots, answered.
How good is the Arabic, really?
Good enough to put in front of customers. We build Arabic as a first-class language rather than a translation layer, which covers dialect handling, right-to-left interfaces and the mixed Arabic-English phrasing people actually type. This is the capability most generic automation agencies cannot match.
Will it make things up?
That is the main risk with any LLM, and it is an engineering problem rather than a model problem. We ground agents in your own content and constrain what they are allowed to answer, so the agent says it will find out and escalates rather than inventing an answer.
Can it connect to our systems?
Yes — order lookups, account status, booking availability and CRM writes are all normal. An agent that can only talk is a brochure; the value comes from one that can act.
What happens when it cannot help?
It escalates to a human with the full conversation, so the customer does not repeat themselves. Defining those handover points is part of the build, not an afterthought.
How long before it is live?
A focused agent on one channel, handling your top intents, is typically a matter of weeks. We would rather launch a narrow agent that is reliably good than a broad one that is unpredictable.
Services that compound with this one.
What happens after the conversation — routing, processing and approvals.
The systems your agents read from and write back to.
Turn conversation data into a view of what customers keep asking for.
Ready to put an agent on every channel?
Tell us where your volume is. Our team responds within one business day, in English or Arabic.